Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting

We are hosting the content of our website at the following providers:

Hetzner

The provider is the Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter referred to as Hetzner).

For details, please view the data privacy policy of Hetzner: https://www.hetzner.com/de/rechtliches/datenschutz.

We use Hetzner on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable depiction of our website possible. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

External Hosting

This website is hosted externally. Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The external hosting serves the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

We are using the following host(s):

Bright & Epic Europe GmbH
Grondahlsmuehle 6-8
53881 Euskirchen
+49 (0) 2251 929 330-0

Die GmbH verwendet Hetzner Server zum Hosting von Daten ihrer Kunden

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Maren Petersen Beratungskontor GmbH
Kegelhofstraße 34
20251 Hamburg
Germany

Phone: +49 (0) 40 1810 7372
E-mail: office@mpbk-hamburg.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9 (2)(a) GDPR, if special categories of data are processed according to Art. 9 (1) DSGVO. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

4. Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites (e.g., cookies for handling payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error-free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TTDSG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete-function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Consent with Cookie Notice & Compliance

Our website uses the consent technology of Cookie Notice & Compliance for GDPR to obtain your consent for the archiving of certain cookies on your device or for the use of certain technologies and for the data protection compliant documentation of the former.

Cookie Notice & Compliance for GDPR is installed locally on our servers so that a connection with third party servers does not occur. Cookie Notice & Compliance for GDPR stores a cookie in your browser to be able to allocate the granted consent and their revocation to you. The cookie stays active for 1 month. Your data is stored until you ask us to delete it, delete the consent cookie yourself or the purpose of data archiving is no longer valid. This does not affect mandatory statutory retention periods.

Cookie Notice & Compliance for GDPR is being used to obtain the consent for the use of cookies required by law. The legal basis is Art. 6(1)(c) GDPR.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is assigned to the respective end device of the user. An assignment to a user-ID does not take place.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

6. Plug-ins and Tools

Google Fonts

To ensure that fonts used on this website are uniform, this website uses so-called Google Fonts provided by Google. When you access a page on our website, your browser will load the required fonts into your browser cache to correctly display text and fonts.

To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access this website. The use of Google Fonts is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in a uniform presentation of the font on the operator’s website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

If your browser should not support Google Fonts, a standard font installed on your computer will be used.

For more information on Google Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

Font Awesome (local embedding)

This website uses Font Awesome to ensure the uniform use of fonts on this site. Font Awesome is locally installed so that a connection to Fonticons, Inc.’s servers will not be established in conjunction with this application.

For more information on Font Awesome, please and consult the Data Privacy Declaration for Font Awesome under: https://fontawesome.com/privacy.

Google Maps

This website uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer. In case Google Maps has been activated, Google has the option to use Google Fonts for the purpose of the uniform depiction of fonts. When you access Google Maps, your browser will load the required web fonts into your browser cache, to correctly display text and fonts.

We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6(1)(f) GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on the handling of user data, please review Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

7. eCommerce and payment service providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes. The legal basis for these processes is Art. 6(1)(b) GDPR.

The collected customer data shall be deleted upon completion of the order or termination of the business relationship and upon expiration of any existing statutory archiving periods. This shall be without prejudice to any statutory archiving periods.

Travel Booking and Service for B2B customers

750 Employees Nationwide

HR Generalist

Task:

  • Adjusting the queries used in the previous system to the new Workday HR information system due to a changed system landscape.

Situation:

  • Quick takeover of the project due to the sudden departure of the previous project owner.

Challenge:

  • The globally oriented processes were not easy to understand.

Success:

  • Development of How-To guides for Excel functions (VLOOKUP, Pivot) and specific perspectives in HR controlling (headcount, FTEs, turnover rates).
  • Description of payroll activities processes.
  • Development and creation of new reports due to changes in the system landscape.
  • Robustness check of data maintained by the business in the system.
  • Coordination between HR, Finance, and the business to define certain metrics, especially headcount and FTE.

Cyber Security

550 Employees Worldwide

Task:

  • Analysis and streamlining of HR processes, implementation of an HR-IT system, and initiation of the change process in the HR department.

Situation:

  • The management and internal customers were overall dissatisfied with the results delivered by the HR department.

Challenge:

  • The HR team had a negative attitude towards the HRIS project.

Success:

  • Management and timely international rollout of the HR-IT project with budget responsibility (PeopleSoft)
  • Structuring and optimization of processes in the HR department
  • Development and formulation of an HR target organization
  • Initiation and support of the change process in the HR department
  • Establishment and development of robust HR controlling

On behalf of a Consulting Company

HR IT Expert for PeopleSoft®

Task:

  • Leading an international team of HR and IT members using SCRUM methodology.

Situation:

  • The PeopleSoft® Workforce Administration module was designed in an agile manner according to global customer requirements, and a Version 0 was to be developed for acceptance.

Challenge:

  • Upon assuming the role, the team was in a critical phase of its performance.

Success:

  • The team regained its original high level of performance and presented an acceptance-ready prototype of the PeopleSoft® Workforce Administration module.

University Sector III

Approximately 500 employees and approximately 1,400 students

Senior Project Manager

Task:
Roll-out of the HR modules Applicant Management and Travel Expense Accounting in the personnel information system LOGA

Initial Situation:
The newly established internal organization was not considered in the system.

Challenges:
In addition, a new cost center and cost carrier structure was established retroactively.

Successes:

  • Prompt resolution of cost center and cost carrier discrepancies
  • Stabilization of the position plan
  • Implementation of the Applicant Management module
  • Implementation of travel request and approval using ESS/MSS
  • Implementation of travel expense accounting using ESS/MSS and BPO Travel
  • Conceptual development of time sheets for students, taking into account customer-specific requirements like the location of working hours and employees with several cost centres

University Sector II

Approximately 500 employees and approximately 1,300 students

Senior Project Manager

Task:

  • Implementation of LOGA HR modules ESS/MSS, Organization

Achievements:

  • Roll-out of the vacation request and approval process using ESS/MSS
  • Stabilization of the staff structure
  • Development of HR controlling queries

Banking Sector

Approximately 3,500 employees

Consultant

Task & Achievements:
Consulting activities for the implementation of a BPO Payroll project:

  • Creation of requirements specification
  • Development of high-level timeline
  • Preparation of RFP (Request for Proposal)
  • Vendor selection
  • Support for test concept (scenarios, error ratio)

Plant Manufacturing

50 Employees

Consultant

Task:

  • Consulting and support for management in personnel matters
  • Monthly payroll processing

Achievements:

  • Efficiency check and streamlining of processes in the personnel department
  • Monthly payroll calculation for all employee groups
  • General HR work, e.g. issuing warnings, issuing certificates

Renewable Energies

Approximately 2,400 employees nationwide

Project Manager

Task:

  • Implementation of ESS/MSS (Self Service for employees and managers)
  • Mapping of electronic time management (both positive and negative time management) in SAP

Situation:

  • The project had already been started and postponed. The HR Services department was very eager to roll out the project this time.

Challenges:

  • The project was located in the HR department, while the budget was in the IT department.

Achievements:

  • Preparation and execution of the beauty contest, including final vendor selection
  • Efficient negotiation of the works council agreement for ESS/MSS
  • Timely implementation of ESS/MSS in the SAP HCM environment
  • Completion of ready-to-sign blueprints for positive and negative time management as achieved milestones
  • Regular reporting on project progress to the board in English
  • Coaching of a project team member who was being developed into a project manager

Fashion Retail Sector II

Approximately 480 branches, approximately 26,000 employees in Germany

Consultant

Task:
Preparation of a preliminary study on time management and workforce planning, including the presentation of various scenarios for process, system, and interface decisions.

Initial situation:
The results of the used time management system were not accurate. At the same time, the headquarters in Sweden had globally rolled out a workforce planning that collided with the German labor laws.

Challenges:
The global organization is complex, with very different rules and standards.

Successes:

  • Presentation of three different scenarios for time management, taking into account the respective associated risks
  • Presentation of the study and its results at the recommendation meeting
  • Development of a high-level project plan
  • Gathering requirements for a new time management system from all subsidiaries and developing a corresponding Request for Proposal (RFP)
  • Initiation of the Beauty Contest

Vendor for Renewable Energies

Approximately 420 employees

Project Manager

Task:

  • Ensuring the German input in the development of the Global Template for SAP SF
  • Selection and implementation of a German payroll system and integration with the Global Template

Initial Situation:
International headquarters was interested in implementing the same processes in all countries. A Global Template should be developed in common and SuccessFactors (SF) rolled out in all countries. At the same time all the different HR-systems should be replaced by one sole system.

Challenges:

  • The high absence rate of key personnel did not lead to high reliability in completing the work packages.
  • Headquarter’s limited IT resources had an impact on the SF project.

Successes:
SuccessFactors (SAP SF):

  • Successful transfer of German requirements to the Global Template, including configuration sheets and workflows.

New Payroll System:

  • Successful and timely selection of the system and vendors: SAP HCM
  • Handover of signed blueprints for payroll and time management according to the project plan.

University Sector I

Approximately 500 employees and approximately 1,200 students

Task:

  • At the start of the project, the recently implemented personnel information and payroll system LOGA did not have robust data quality. This needed to be corrected retroactively.
  • With the entry of a new HR manager, preparation of a BPO Payroll.

Situation:

  • LOGA was implemented without accompanying project management.
  • In addition, the HR department had moved closer to payroll processing through the introduction of LOGA, for which they were not prepared.

Challenges:

  • Impulsive decisions and a lack of project management and support resulted in a strongly negative attitude towards the software within the HR team.

Achievements:

  • LOGA project coordination:
    The project situation and fulfillment level of the already rolled-out modules were defined, and the milestones and project acceptance process were established. Sign-off of the rolled-out modules was achieved.
  • Validation of the staff structure
  • Guidance for the HR team in using the LOGA system
  • Definition, development, and checks of HR controlling queries
  • Preparation and implementation of BPO (Business Process Outsourcing) Payroll:
    Creation of the specification document and vendor selection, as well as preparation of the business case and decision-making and approval documents for the supervisory board
  • Obtaining approval from the data protection officer

Hochschulsektor I

ca. 500 Mitarbeiter und ca. 1.200 Studierende

Aufgabe:

  • Zum Projektstart zeigte das kurz zuvor eingeführte Personalinformations- und Abrechnungssystem LOGA keine robuste Daten­qualität auf. Diese sollte nachträglich korrigiert werden.
  • Mit Eintritt eines neuen Personalleiters Vorbereitung eines BPO Payroll.

Ausgangssituation:

  • LOGA wurde ohne begleitendes Projektmanagement implementiert.
  • Zudem war die Personalabteilung mit der Einführung von LOGA in eine Abrechnungsnähe gerückt, auf die sie nicht vorbereitet war.

Herausforderungen:

  • Sprunghafte Entscheidungen und ein durch mangelndem Projektmanagement und Support aufgeriebenes HR-Team führten zu einer stark ablehnenden Haltung gegenüber der Software.

Erfolge:

  • Projektkoordination LOGA:
    Projektsituation und –erfüllungsgrad der bereits ausgerollten Module wurden definiert und die Meilensteine und Durchführung der Projektabnahme festgelegt. Sign-off der ausgerollten Module wurde erreicht.
  • Stellenplan wurde validiert
  • Guidance des HR-Teams bei der Anwendung des LOGA-Systems
  • Definition, Aufbau und Checks der HR-Controlling-Abfragen
  • Vorbereitung und Umsetzung des BPO – Business Process Outsourcing Payroll:
    Erstellung des Lastenhefts und Vendorenauswahl sowie Vorbereitung des Business Case sowie der Entscheidungs- und Beschlussvorlagen für den Aufsichtsrat
  • Erwirkung der Freigabe durch den Datenschutzbeauftragten

Logistics Sector

Approximately 1,800 employees worldwide

Consultant

Task:

  • Creation of a business case for Payroll BPO vs. Payroll Buy-in
  • Development of an HR Data Cockpit

Initial Situation:
Parts of the company were acquired by an international investor, and the company reoriented itself towards a new reporting structure.

Challenges:
Lack of standardization and isolated solutions in HR systems led to constant manual data reconciliation and high maintenance efforts.

Successes:

  • Initial considerations for regular, simplified international data collection with transition to an HR Data Cockpit
  • Development of a business case for Payroll BPO vs. Payroll Buy-in nationwide

Fashion Retail Sector I

Approximately 480 branches, approximately 26,000 employees in Germany

Sparring Partner

Task:
To support the project manager in the new role as a sparring partner.

Initial situation:
The customer had developed the idea to roll out the SAP Employee Central, Time Management, Workforce Planning, Document Generator (DocGen), and Digital Personnel File (DPA) modules together on a defined date. The sub-project for DocGen & DPA was staffed too late.

Challenges:
The main beneficiary of the DPA was appointed as the project owner and did not accept the project manager in the role. The project manager left the sub-project after six months.

Successes:

  • Development of a reliable project plan, including naming the work packages and defining the necessary strategies to achieve the goals
  • Definition of the folder structure
  • Development of a Request for Proposal (RFP) for scanning personnel files
  • Preparation of role, authorization, and deletion concepts, as well as sign-off by the data protection officer

Vendor Erneuerbare Energien

ca. 420 Mitarbeiter

Projekt-Managerin

Aufgabe:

  • Sicherstellung des deutschen Inputs bei der Entwicklung des Global Templates für SAP SF / SuccessFactors
  • Auswahl und Implementierung einer deutschen Lohn- und Gehaltsabrechnung und Verknüpfung mit dem Global Template

Ausgangssituation:
Nach mehreren Aufkäufen war es der ausländischen Mutter daran gelegen, international die gleichen Prozesse zu etablieren. Dafür sollte ein Global Template entwickelt und SuccessFactors (SF) global ausgerollt werden.

Zeitgleich sollten bei der deutschen Gesellschaft die verschiedenen HR-Systeme abgelöst werden.

Herausforderungen:
Die hohe Abwesenheitsquote von Schlüsselträgern führte zu keiner hohen Verlässlichkeit bei der Abarbeitung der Arbeitspakete.

Bei der Konzernmutter hatten die schlanken IT-Ressourcen Einfluss auf das SF-Projekt.

Erfolge:
SuccessFactors (SAP SF):

  • Erfolgreiche Übergabe der deutschen Anforderungen an das Global Template einschließlich Configuration Sheet und Workflows.

Neue Lohn- und Gehaltsabrechnung:

  • Erfolgreiche und zeitnahe System- und Vendoren-Auswahl: SAP HCM
  • Übergabe der unterzeichneten Blueprints für die Lohn- und Gehaltsabrechnung sowie für die Zeitwirtschaft gemäß Projektplan.

Financial Service Sector

Approximately 1,200 employees worldwide

Consultant

Task:

  • Investigation of the HR data collected in different ways and presentation of an optimized data collection process
  • Preliminary study for the acquisition of a new HR-IT system, including payroll

Initial situation:

  • Existing processes were often not traceable and highly error-prone.
  • Due to a rapidly growing international business development, the used HR-IT system was not future-proof.
  • Identified figures could not be verified systemically.

Challenges:

  • Jointly defined processes were questioned or not adhered to.
  • Although a new HR-IT system was desired, it was not supported at the management level.

Successes:

  • Identification of root causes and presentation of efficient HR processes
  • Gathering of requirements and preparation of a corresponding Request for Proposal (RFP)
  • Selection of suitable vendors and preparation of the Beauty Contest including option for a BPO Payroll